Shipping Policy

Last updated: May 6, 2026

At Rakki Kado, we strive to get your orders delivered to you as quickly and safely as possible. Please read our shipping policy below for full details.

Our Courier Partner

We ship all orders via GDEX (GD Express), one of Malaysia's trusted courier services. Every order will be assigned a tracking number once it has been dispatched.

Processing Time

Orders are typically processed and packed within 1 business day of payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeframe

Once your order has been dispatched, estimated delivery times are:

• Peninsular Malaysia: 2–4 working days
• Sabah: 1–2 working days
• Sarawak: 2–4 working days

Please note that these are estimates and actual delivery times may vary depending on your location, public holidays, or unforeseen circumstances beyond our control.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation with your GDEX tracking number. You can track your parcel at www.gdexpress.com.

Shipping Fees

Shipping fees are calculated at checkout based on the weight and destination of your order.

Packaging

We take great care in packaging all Pokémon card orders to ensure they arrive in excellent condition. Cards are securely packed to minimize movement and prevent damage during transit.

Lost or Delayed Parcels

If your parcel appears to be lost or significantly delayed, please contact us at support@rakkikado.com with your order number and tracking details. We will work with GDEX to investigate and resolve the issue as quickly as possible.

Contact Us

For any shipping-related enquiries, feel free to reach out:

Rakki Kado
Email: support@rakkikado.com